The items I bought are beautiful. I was concerned about my order and sent off an email to check on the status. I received quickly a very polite and professional response which set me at ease. My order came shortly thereafter. I do love my new Lady Diana sweater and look forward to wearing it later this autumn. Again, KUDOS to customer service!!
I went out on a limb and bought a poncho for my 16-year-old son for Christmas as a surprise. He loves it and wears it a lot. He likes the way it looks and also how warm it is. It was his favorite Christmas present.
Great product and very comfortable to wear. Since there is still quite a lot of cold days ahead this beanie comes at a very welcomed time. Great customer service also because USPS lost the first package so the situation was corrected in a timely manor. Great job!